Answer the lockout call in 30 seconds. Send the closest tech with the right key blanks. Send a $295 whole-house rekey quote from the customer's porch.
Start for $1 →$1 for 14 days, then $19/mo. Card required. Cancel any time.
The $1 trial is Starter. Dispatch, two-way texting and job costing are on Crew ($39/mo).
The 5 things that decide whether you book the lockout or lose it to the next Google ad, answer the call instantly, dispatch the closest tech with the right key blanks in the truck, transparent on-site pricing the customer trusts, real margin per job, and address notes saved for the security history. All in one app. Built for the tech who's picked a Schlage Primus deadbolt at 11pm in a Las Vegas parking lot.
Calls route through the app, answer from the office, the truck, or your kitchen. Miss a 11pm lockout because you're under a deadbolt? An automatic text fires in seconds (missed-call text-back starts on Crew): "Got your message, a tech will call you back within 5 minutes." That text alone keeps $185+ lockouts out of your competitor's hands.
The lockout call comes in at 11:14pm. Your closest tech with the right tools (auto vs residential vs commercial) gets the job in one tap. Customer gets an automatic text: "David's on his way. ETA 18 minutes." David opens the app and sees the address, vehicle make/model (or door type), and any prior service.
Build the price-list once: residential lockout $135, automotive lockout $185, deadbolt rekey $35/lock, whole-house rekey $295, smart-lock install $325. Your tech quotes from the app on the customer's porch. Customer sees the published price, not the over-the-phone bait-and-switch they got from the last guy.
Key blanks, lock parts, drive time, labor, tracked per job. For example, a $185 automotive lockout might show a 78% margin on a 15-minute pick with no parts, a $295 whole-house rekey might show 51% for 12 cylinders and labor, and a $325 smart-lock install might show only 38% because the customer's WiFi was a 90-minute fight. Now you know what work to chase and what to pass.
Vehicle (2019 Honda Pilot, transponder key), residence security (front Schlage deadbolt and side Kwikset, last rekey March 2024 after move-in), commercial accounts (master-key system per building). Your tech walks in already knowing the security setup, every visit is fast, accurate, and trusted.
Starter is $19/mo. Texting, AI and dispatch start on Crew at $39. The phone line and AI receptionist are on Business at $79.
Locksmith is a trust business hidden inside a speed business. The customer locked out at 11pm doesn't read reviews, she calls the first three numbers on Google and hires whoever picks up. Whoever picks up gets the job. Whoever doesn't loses the lifetime customer who would have called back two years later for a smart-lock install.
The shops that win two things differently: they answer every call (or the app answers for them when they can't), and they price transparently on-site so the customer doesn't feel scammed by the bait-and-switch tactic the bad actors in this industry have made the customer expect.
The phone is the engine. Trust is what makes the customer call you back in 2027.
When the 11:14pm lockout call hits, your dispatch board shows every tech's GPS location and what's loaded in their truck. David is your closest tech with automotive transponder programming gear and is finishing a residential rekey in Henderson at 11:22pm. Drag the lockout to David's row. The customer gets an automatic text in 4 seconds: "David's on his way. ETA 18 minutes." The customer stops Googling competitors. David opens the app and sees the address, vehicle (2019 Honda Pilot), and the symptom (keys locked in trunk).
On-site, the price is what builds, or destroys, the relationship. Most locksmith shops have built a reputation problem with phone-quote bait-and-switch: customer hears "$25 service call," tech shows up and says "$295." Claver flips that. Your tech pulls up the flat-rate sheet on his phone in front of the customer: residential lockout $135, automotive lockout $185, deadbolt rekey $35/lock, whole-house rekey $295. The customer sees the published price. She picks. She signs. She pays. The next time her sister gets locked out, she calls you, not the next Google ad.
After the job, every key blank, every cylinder, and every minute of labor is tracked. For example, a $185 automotive lockout might show a 78% margin on a 15-minute pick with no parts, a $295 whole-house rekey might show 51% for 12 cylinders and labor, and a $325 smart-lock install might show only 38% because the customer's WiFi was a 90-minute fight. Now you know what work to chase, what to reprice, and which jobs to pass to the next guy.
Address and vehicle notes are what turn a one-time customer into a 5-year relationship. 2019 Honda Pilot, transponder key, last service April 2024 (lockout, $185). Residence: front Schlage Primus deadbolt and side Kwikset, last rekey March 2024 after move-in. Customer prefers David. Gate code 4729. Cat Whiskers escapes if door open. When she calls back in 2026 for a smart-lock install, David pulls up the address and knows the deadbolt brand, the rekey history, the cat to watch out for, and her preferred appointment window. That's a 12-minute install, not a 90-minute discovery process.
And here's where most locksmith shops fly blind: marketing spend. You're paying $30-$80 per click on Google Ads for keywords like "locksmith near me" and "car lockout [city]." Some clicks become $185 lockouts that turn into $325 smart-lock installs the next year. Some become nothing. Claver's Google Ads conversion tracking (Business) and lead source reporting show which keywords turn into paying jobs and which just generate clicks, so you can put your budget behind the campaign that books real work instead of guessing.
Cancel anytime. 20-minute migration from your current tool.
$19/mo to start. $39/mo for growing teams. $79/mo for the full toolkit. AI summaries, app phone line, dispatch board, transparent on-site pricing, and ad-conversion tracking. Same plans as every Claver page, no locksmith upsell.
Every plan includes unlimited jobs, quotes, invoices, and Stripe payments. Texting, AI, dispatch and job costing start on Crew. The phone system and full back office are on Business.
Starter: $1 for 14 days, then $19/mo. · Cancel anytime · Your data exports as CSV
No marketing dance. The questions locksmith owners ask before they sign up.
Weighing Claver against Workiz? See how the two stack up for locksmith shops.