Free pest control service agreement template
The clause that saves a pest control company money is the one listing what is not covered. This agreement names the covered pests, excludes termites, bed bugs and wildlife in writing, sets the re-treatment guarantee and its conditions, and handles prep, pets and cancellation. Fill it in and print a ready-to-sign copy.
Pest Control Service Agreement
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Section 1: Parties and license
Section 2: Property and service program
The initial service is the treatment that resets the property. Recurring visits maintain the barrier established by the initial. A program purchased without the initial service does not carry the re-treatment guarantee in Section 6.
Section 3: Pests covered
Covered pests are treated at every scheduled visit and between visits under the re-treatment guarantee. A pest not listed above is not covered and is quoted separately.
Section 4: Pests specifically excluded
This agreement does NOT cover: termites and other wood-destroying organisms; bed bugs; carpenter ants and carpenter bees requiring structural treatment; wildlife including squirrels, raccoons, opossums, bats, birds and snakes; mosquitoes; ticks; stored product pests in bulk food; German cockroach infestations requiring a dedicated program; honey bees, which are relocated rather than treated; and any pest in a structure Contractor has not inspected.
Each excluded category is a separate service with its own inspection, its own treatment protocol, and its own warranty. Termite work in particular requires a separate inspection and, in most states, a separate contract and a state-mandated disclosure. Quoting termite or bed bug work inside a general pest agreement is how a company ends up performing an $1,800 job for a quarterly price.
Section 5: Frequency, visits and access
Contractor gives advance notice of each scheduled visit. Exterior service is performed whether or not the Client is home. Interior service requires access, and a visit where interior access was requested but not provided is completed as exterior only and counts as a scheduled visit.
Section 6: Re-treatment guarantee
If a covered pest returns between scheduled visits, Contractor re-treats at no additional charge, as many times as needed, for as long as this agreement is current. Call and Contractor schedules the re-treatment, normally within two business days. The guarantee applies only to the pests listed in Section 3, only while the account is paid current, and only if the Client has completed any preparation Contractor requested.
The guarantee is a re-treatment guarantee, not a guarantee of zero pests. No responsible pest control company promises a property will never see an insect again. Conditions outside Contractor control, including neighboring property conditions, new construction, standing water, food storage, exterior harborage and structural gaps, affect results and may require correction by the Client.
Section 7: Pricing and payment
Prices may be adjusted once per twelve-month period with thirty days written notice. Client may decline the increase and terminate without penalty before it takes effect.
Section 8: Preparation, pets and children
Client is responsible for preparation Contractor requests before treatment, which may include clearing under sinks, removing items from baseboards, storing food and pet dishes, and washing and bagging linens for a flea service. A treatment performed without the requested preparation is not covered by the re-treatment guarantee.
Contractor uses EPA-registered products applied according to the label, which is federal law. Client is told the re-entry interval for each product applied, and is responsible for keeping people and pets off treated surfaces until it has passed. Client informs Contractor in writing of anyone in the household who is pregnant, immunocompromised, or has a chemical sensitivity, and of any fish tank, reptile, bird or beehive on the property, before the first treatment.
A copy of the product label and safety data sheet for anything applied is provided on request. Contractor leaves a service record after every visit listing the products used, the amount, and where they were applied.
Section 9: Term, cancellation and termination
Many companies discount the initial service on the expectation of a twelve-month program. If this agreement was priced that way, cancelling before the term ends makes the discounted portion of the initial service due, in the amount stated above. Contractor may terminate immediately for non-payment, an unsafe condition, or if the Client refuses corrections required for the treatment to work.
Section 10: Liability and structural conditions
Contractor treats pests. Contractor is not responsible for structural damage, contamination, or loss caused by pests, including damage discovered after treatment begins. Contractor is not responsible for conditions that make control impossible, including untreated moisture, standing water, an inaccessible crawlspace, a neighboring infestation, or refused recommendations. Contractor reports any conducive condition observed, in writing, and it is the Client responsibility to correct it.
Signatures
This template is provided as a starting point and is not legal advice. Contract and consumer-protection law varies by state and by municipality. Have a licensed attorney in your state review the agreement before you put it into service.
What should a pest control service agreement include?
Ten sections. The one that saves you money is section four, the pests you do not cover.
- License number on the document. Every state requires a commercial applicator license, and the customer should see it
- Initial service scope. The treatment that resets the property, described in detail, because it is your most expensive visit
- Recurring frequency. Quarterly, bi-monthly or monthly, with the service months named
- Covered pests, listed by name. Ants, roaches, spiders, crickets, silverfish, earwigs, rodents in exterior stations, accessible wasp nests
- Excluded pests, listed by name. Termites, bed bugs, wildlife, mosquitoes, ticks, German roaches, carpenter ants, honey bees
- Interior versus exterior. Which visits include inside, and what happens when nobody is home
- Re-treatment guarantee. Unlimited callbacks on covered pests, with the three conditions that keep it workable
- Customer preparation. What the customer does before treatment, and that skipping it voids the guarantee for that service
- Pets, children and product safety. Re-entry intervals, aquariums and beehives disclosed, labels available on request
- Term and early cancellation. Twelve months when the initial was discounted, with the discount recaptured on early exit
Why is the excluded-pest list the most important clause?
Because the customer heard "pest control" and you meant "general pest control," and those are different businesses.
A homeowner on a quarterly program finds swarmers on a windowsill in March and calls you. In their mind they bought pest coverage and this is a pest. In yours, termites mean an inspection, a graph of the structure, a trench and treat or a bait system, a separate warranty, and in most states a separate contract and a state disclosure. If your agreement never said termites were excluded, you are now having that argument with a customer who feels cheated, and you will either eat a job worth thousands or lose the account.
Bed bugs are the same story with worse economics. A bed bug job is multiple visits, heat or a full chemical protocol, extensive customer preparation, and a real chance of failure if the customer does not comply. Wildlife means trapping, exclusion work on the structure, and often a state permit. Mosquito service needs different equipment and a different visit cadence entirely.
Name every one of them in writing. Then quote each as its own service, which is how they get sold anyway. A customer who reads the exclusion list and asks "well what about termites?" has just started a second sale, and that conversation goes much better than the one in March.
How should I price and structure the program?
The initial pays for the work. The recurring pays for the business.
The initial service is your most expensive visit: interior and exterior, granular around the perimeter, web sweeps, harborage treatment, stations set, and more time than any recurring stop will take. Most companies discount it heavily to win the program, which is fine as long as the twelve-month term and the early-cancellation clause are in the agreement to recapture it. Discount the initial with no term and you have simply bought a customer who leaves in month two.
Price recurring visits by route density and property size, and remember that a lower frequency should cost more per visit, not less. Pressure rebuilds between stops, so a bi-monthly property is a harder visit than a monthly one. Owners who discount for less frequent service have the arithmetic exactly backwards.
Build the numbers with the pest control bid calculator, and standardize your per-service prices in the pest control flat rate price book so every tech quotes the same. The pest control pricing guide has the market ranges, and the pest control inspection checklist documents conducive conditions on the initial, which is the record you want when a customer says the program is not working.
Once the agreement is approved, the recurring visits should schedule themselves. Claver for pest control companies holds the agreement, drops every visit on the schedule, and keeps the product-applied record with each service. E-signature and route optimization are on the Crew plan. Pricing starts at $1 for 14 days, then $19/mo.
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Keep the numbers when the job is booked
Inside Claver the same estimate becomes the quote you send, and the quote becomes the invoice you get paid on, so nobody retypes a price between the driveway and the bank.
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